At NextMenu, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital menu platform.
Information We Collect
We collect information that you voluntarily provide when registering for an account, including your name, email address, restaurant name, and contact details.
When visitors access a restaurant menu via QR code, we automatically collect certain technical data including: browser type, device type, language preferences, session identifiers, and approximate location (country/region level only).
We use session-based identifiers stored in your browser's session storage to track menu interactions such as page views, category browsing, and item views. These identifiers are temporary and are cleared when you close your browser.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our digital menu services, including generating analytics reports for restaurant owners about menu engagement.
Restaurant owner data is used to manage accounts, process registrations, and communicate service updates.
Visitor browsing data is aggregated and anonymized to provide restaurant owners with insights about menu performance, popular items, and visitor engagement patterns.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Analytics and Tracking
Our platform uses a first-party analytics system to track QR code scans, menu views, category views, item views, and language preferences. This data helps restaurant owners understand how visitors interact with their menus.
We use session-based tracking with heartbeat signals to measure time spent on menus. No personally identifiable information is collected from menu visitors.
Analytics data is associated with restaurant accounts and is accessible only to the respective restaurant owner through their dashboard.
Data Storage and Security
Your data is stored on secure servers and we implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We retain restaurant owner account data for as long as the account is active. Visitor analytics data is retained in aggregated form and individual session data is automatically purged after 90 days.
Your Rights
You have the right to access, correct, or delete your personal information at any time. Restaurant owners can manage their data through their account dashboard.
You may request a copy of all personal data we hold about you by contacting us at the address provided below.
If you are located in the European Economic Area (EEA), you have additional rights under the GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@nextmenu.com